Privacy Policy

The Vistas Apartments & Townhomes respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, mobile applications, and resident services.

Information We Collect

We may collect personal details such as your name, contact information, housing history, income, employment data, pet and vehicle information, and other details necessary to assist you with your rental application, residency, or service request. We also gather technical data like IP addresses, cookies, and site usage analytics to improve your online experience.

How We Use Your Information

Your information helps us provide quality property management services—from processing applications to managing resident accounts and maintaining secure, personalized communication. We do not sell your personal information. We may share it only when necessary for legal compliance, resident safety, or in the event of a business transition, such as a sale or merger.

Use of Cookies & Analytics

Our site may use cookies and similar technologies to personalize your experience, track site performance, and analyze traffic. This includes services like Google Analytics, which may collect data such as your browsing behavior and IP address. You can adjust cookie settings in your browser at any time.

Email & Text Communication

You may receive messages about your application, lease, or community updates. You can manage promotional communication preferences in your account settings or by following the instructions in our messages. Transactional messages related to your residency may still be required.

Children’s Privacy

Our site is not intended for children under 13. We do not knowingly collect personal information from children without appropriate parental consent.

Accessibility

The Vistas is committed to digital accessibility for all users. If you encounter any issues or need assistance accessing information, please reach out through our contact form.

Policy Updates

This policy may be updated periodically. When changes occur, we will update this page and notify you as appropriate.

Contact Us
The Vistas Apartments & Townhomes
📍 4415 E. Longfellow, Spokane, WA 99217
📞 509.209.8000

Last updated October 2025.